At DIY Pakistan, we stand behind the quality of our products. To ensure a worry-free shopping experience, we offer a dedicated warranty structure.
6-Month Product Warranty (On Mentioned Items)
For premium utilities and electronic gadgets where a “6-Month Guarantee” is explicitly mentioned on the product page, we provide full coverage:
- What is Covered: Any manufacturing defects, internal technical faults, or hardware failures under normal usage conditions.
- The Promise: If the product stops working or malfunctions within 6 months from the date of purchase, we will repair or replace it for you.
Standard Guarantee (For All Other Products)
For items without the 6-month warranty tag, you are fully protected by our standard checking policy:
- 7-Day Replacement Policy: If you receive any standard product that is broken, damaged, or defective upon delivery, we will replace it free of charge within 7 days.
How to Claim Your Guarantee:
- Contact our official customer support on WhatsApp.
- Provide your Order ID and a short video showing the issue.
- Our team will verify the claim and guide you through the replacement or repair process immediately.